PickleTime Privacy Policy

Welcome to PickleTime ("PickleTime"), available at PickleTime.ca and related services.

PickleTime is operated by Foxhound Consulting Corp. ("we," "our," or "us").

This Privacy Policy explains how we collect, use, disclose, and protect information when you use PickleTime.

1. Information We Collect

2. How We Use Information

We use information to:

• Operate PickleTime;
• Create and manage groups and matches;
• Send invitations and confirmations;
• Enable user communication;
• Provide customer support;
• Improve app functionality;
• Protect account security;
• Detect misuse or fraud; and
• Comply with legal obligations.

3. Communications

We may send service-related emails, including:

• Group invitations;
• Invitation reminders or resends;
• Match confirmations;
• Calendar invitations (.ics files);
• Password reset emails;
• Security notifications; and
• Support-related communications.

PickleTime does not currently send SMS or text messages.

However, PickleTime may provide features that allow users to initiate SMS or group chats through their own device messaging applications.

4. Information Shared With Other Users

To support scheduling and communication, certain information may be visible to other users in your groups.

For example:

• Your chosen display name may be visible to group participants;
• Your email address may be visible during invitation workflows; and
• Your phone number may become visible to members of the same group when communication features are used to initiate SMS or group messaging between participants.

5. Analytics

We use analytics tools, including PostHog, to understand how PickleTime is used and improve the platform.

Analytics may include information about app activity, browser or device details, technical performance, and IP address.

6. Data Retention

We retain information for as long as reasonably necessary to:

• Operate PickleTime;
• Maintain group and match history;
• Prevent abuse or fraud;
• Resolve disputes;
• Meet legal obligations; and
• Improve the service.

Some historical records, such as confirmed match history involving other users, may be retained to preserve system integrity and historical accuracy.

Where appropriate, we may remove or anonymize personal information.

7. Account Deletion

You may request deletion of your account and associated personal information by contacting:

support@pickletime.ca

We will take reasonable steps to fulfill deletion requests, subject to legal, fraud-prevention, security, backup, and operational requirements.

8. Security

We take reasonable measures to help protect information stored within PickleTime.

However, no system can guarantee complete security, and users acknowledge that use of online services carries inherent risks.

9. Third-Party Services

PickleTime may rely on third-party providers to help operate the platform, including:

• Analytics providers;
• Hosting providers;
• Email delivery providers; and
• Authentication or infrastructure services.

These providers may process limited information as necessary to provide services.

10. Feature Evolution

Features, workflows, and functionality of PickleTime may evolve over time. References in these Terms and Privacy Policy are intended to describe current functionality and may change as the service develops.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When material changes are made, we will update the Effective Date and take reasonable steps to notify users where appropriate.

Continued use of PickleTime after updates constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or your information, contact:

support@pickletime.ca